Senior Lecturer, Hotel and Restaurant Management

Contact Information

Courses

  • Service Strategies
  • Introduction to Marketing
  • Property Management
  • Productivity and Human Performance
  • Human Resources Management
  • Supervision and Labor
  • Business Organization
  • Current Concepts of Leadership
  • International Study Abroad-Italy, Switzerland
  • International Human Resource Management
  • History of Casino Gaming
  • Organization Communication and Conflict

Research

  • Guest Experience
  • Casino Gaming
  • Public Opinion

Education

  • BS, Indiana University of Pennsylvania
  • MS, Fairleigh Dickinson University

Academic Profile

Donald is a Senior Lecturer Director at Fairleigh Dickinson University’s International School of Hospitality and Tourism Management. Mr. Hoover has executive experience in Human Resources Management and Guest Experience training and delivery. Donald has collaborated with FDU’s PublicMind to gauge public opinion on gambling-related topics. Mr. Hoover’s commentary has been cited in local and national news outlets including NJN and the New York Times. Mr. Hoover has been awarded several grants by the New Jersey Department of Labor. The grant awards focused on developing talent pipelines and industry-valued credentials in the Leisure and Hospitality Sector. Mr. Hoover frequently consults with casinos globally to create strategic initiatives aimed at attracting and retaining talent. Mr. Hoover earned his Bachelor’s Degree in Business Administration from Indiana University of Pennsylvania and Master’s Degree in Hospitality Management from Fairleigh Dickinson University.

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